Sales Policy

Effective Date: January 2, 2025

Thank you for choosing Sparkle Glams for your luxury jewelry needs. Our Sales Policy ensures transparency and a seamless shopping experience for all our valued customers. Please read the following terms carefully before making a purchase.

1. Pricing and Payment

  • All prices listed on our website (sparkleglams.com) are in USD and include applicable taxes unless stated otherwise.
  • We accept the following payment methods: major credit and debit cards, PayPal, and other secure payment options as indicated at checkout.
  • Prices and promotions are subject to change without prior notice.

2. Order Processing

  • Orders are processed within 1-2 business days of receipt, excluding weekends and holidays.
  • A confirmation email will be sent once your order is successfully placed, followed by a shipping notification with tracking information.

3. Product Availability

  • All products are subject to availability. If an item is out of stock after your order is placed, we will notify you promptly and provide a refund or alternative options.
  • Customized or made-to-order jewelry may require additional processing time, which will be communicated at the time of purchase.

4. Shipping and Delivery

  • We offer standard and expedited shipping options within the United States. Delivery times and costs vary based on your location and selected shipping method.
  • Sparkle Glams is not responsible for delays caused by shipping carriers or unforeseen circumstances.
  • Free shipping is available for orders over a specified amount, as detailed on our website.

5. International Orders

  • At this time, we only ship within the United States. For inquiries about international shipping, please contact us at info@sparkleglams.com.

6. Custom Orders

  • Custom and engraved jewelry orders require full payment upfront.
  • These orders are non-refundable and cannot be canceled once production begins.

7. Promotions and Discounts

  • Promotions, discounts, and coupon codes are valid only during the promotional period and cannot be combined unless stated otherwise.
  • Discounts cannot be applied to previous purchases or exchanged for cash.

8. Warranties and Authenticity

  • All Sparkle Glams products are crafted with the highest quality materials and are 100% authentic.
  • Jewelry purchases include a limited warranty against manufacturing defects. Damage caused by improper handling or wear is not covered.

9. Customer Responsibilities

  • It is the customer’s responsibility to provide accurate shipping and billing information.
  • Any errors or delays caused by incorrect information will be the customer’s responsibility.

10. Contact Us
If you have any questions regarding our Sales Policy or need assistance with your purchase, please contact us:

We appreciate your trust in Sparkle Glams and look forward to providing you with a delightful shopping experience.